Privacy

What we collect

When you order we collect your name, WhatsApp number, delivery address, your stated car (make, model, year and row layout), and your chosen delivery zone.

We also keep a note of the products in your order so we can fulfil and support it.

What stays in your browser

Your cart is stored in your own browser under the key "luxeride-cart", and the orders you place are stored under "luxeride-orders". These never leave your device except as the WhatsApp message you send us.

If you clear your browser storage, those copies are gone — the WhatsApp message remains the record that counts.

Advertising and analytics tags

When you arrive from an ad we read the campaign parameters on the link (such as utm_* and fbclid/gclid) and the page you landed on, and we store them in your browser to know which ad brought you in.

We run the Meta Pixel and Google Analytics. They collect the pages you view and the events you trigger, and the campaign parameters above.

Your name, phone number and delivery address are NEVER sent to Meta or Google — not raw and not hashed. That is enforced by a check in our code, not just a promise.

Your choices

You can ask us to correct or delete the details we hold, or to stop contacting you, by messaging us on WhatsApp. We will action it as quickly as we can.